Gallery Graphics, Inc.

  Policies and Terms

Click Here for a printable Credit Application

Click Here for a printable Order Form

 

 

ORDERING

Minimum opening order $500.00, reorders $100.00.

Products quantity will be adjusted accordingly if minimums are not met.

 

ACCOUNT TERMS

Continental U.S. opening orders shipped VISA/MasterCard/AMEX unless accompanied by advance payment.  All future orders shipped Prepaid or VISA/MasterCard/AMEX unless an approved credit application is on file.  Please allow 1 - 3 weeks for processing of credit applications.  Accounts approved for terms paying Net 30 from invoice date must pay from the invoice.  No statements are sent.  Past due accounts will be assessed a 1.5% monthly finance charge.  Past due balances may jeopardize future shipments and may cause Net 30 terms to be revoked. 

 

Accounts outside the continental U.S. (including HI, AK and PR) are shipped Prepaid with VISA/MasterCard/AMEX or Wire Transfer.

 

The Equal Credit Opportunity Act prohibits a credit grantor from discrimination against a credit applicant on the basis of race, color, religion, national origin, sex, age, or disability (providing the applicant has the capacity to enter into a binding contract).  The federal agency that administers compliance with this law is The Federal Trade Commission.

 

FREIGHT TERMS

All wholesale prices are F.O.B. Fort Scott, KS, USA.  For continental U.S. accounts, freight charge will be added to your invoice.  Unless we receive specific instructions, orders will ship ground via UPS or common carrier at our discretion.  Additional carrier charges, such as residential fees and COD fees, may also be added to the invoice.    Please furnish street address for deliveries.

 

Display charges are included in your invoice total, although some are drop-shipped from their manufacturer.  (Drop-shipped displays usually arrive within 10 days of invoice date.)  Ordering larger quantities of heavy items at one time or requesting information regarding shipping options may help save you money on freight costs.  Please ask your qualified salesperson for guidance when ordering framed items.

 

CUSTOMER SERVICE

We have a history of excellent customer service. Please call us if you are not completely satisfied with your order

Out of stock items will be noted on your invoice and packing slip.  We do not back-order.  Claims of shortages, overages, incorrect or damaged items must be reported to our customer service department within 5 business days of receipt of shipment.  Returns for damaged or defective merchandise or an error on our part will be accepted only with prior authorization from our customer service department.  Unauthorized returns will be subject to a 15% restocking fee.
**Please note: Occasionally frame and/or mat substitutions may be made when required. We promise that such changes will reflect similar colors, styles, and value of the design shown.**

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